Contact

Email support@paysakute.com.

Help with an order

The quickest route is inside the app. Open the order in History and tap Get help with this order. Your order reference and its status are attached for you, so you do not need to retype them.

If you email instead, include the order reference shown on your receipt.

A payment you are unsure about

If the app says it is confirming your payment, please do not pay again. PaySakute is checking with your bank whether the payment went through, and the order stays on your home screen until it knows.

A Cashpower token you cannot find

Every issued token is on its receipt in History, with Copy and Share. For any saved meter you can also see the token from your most recent PaySakute purchase for it, from Recipients.